Frequently Asked Questions

Creating an account is easy:

1. Click the "Sign Up" button in the top right corner
2. Enter your email address and create a password
3. Verify your email address
4. Complete your profile setup

You can also sign up using Google or other social login options.

Our platform works on modern web browsers:

• Chrome 90+
• Firefox 88+
• Safari 14+
• Edge 90+

For the best experience, we recommend using the latest version of Chrome or Firefox.

To update your payment method:

1. Go to Settings → Billing
2. Click "Payment Methods"
3. Add a new card or update existing one
4. Save your changes

You can cancel your subscription at any time:

1. Go to Settings → Subscriptions
2. Click "Manage Subscription"
3. Select "Cancel Subscription"
4. Confirm cancellation

You will retain access until the end of your billing period.

Our AI features are accessible from the main dashboard:

1. Click on "AI Tools" in the navigation
2. Select the tool you want to use
3. Follow the on-screen instructions

Each tool has built-in tutorials to help you get started.

We take data protection seriously:

• All data is encrypted in transit and at rest
• We use industry-standard security measures
• Regular security audits and penetration testing
• GDPR and CCPA compliant

Read our Privacy Policy for full details.

To delete your account:

1. Go to Settings → Privacy
2. Scroll to "Delete Account"
3. Enter your password to confirm
4. Click "Permanently Delete Account"

Warning: This action is irreversible and all your data will be permanently deleted.

Common login issues:

• Forgot password: Use the "Forgot Password" link to reset
• Account locked: Wait 15 minutes or contact support
• Browser issues: Clear cache and cookies
• 2FA problems: Use backup codes or contact support